On Demand IT Support Services

StepUpTechnology’s On Demand Support Services give you affordable access to a responsive, professional and complete IT department, when you need us.

A proactive and flexible IT service plan for small businesses to get the IT support they need when they need it. StepUpTechnology’s On Demand IT Service gives small businesses access to a complete IT department, a proactive and automated preventative maintenance schedule, and the flexibility to control IT budgets. StepUpTechnology’s On Demand IT Service is ideal for small businesses seeking more than just reactive hourly IT support.

StepUpTechnology’s team consists of a complete IT department that is at your disposal with just a phone call or email. You will have access to complete network support from our remote and onsite highly trained engineers should the need arise. StepUpTechnology understands that response times are critical when you have technology issues.

On Demand Plan includes support of one server and up to 10 PCs. Additional PCs and servers can be added on to perfectly tailor this plan for your needs.

StepUpTechnology’s On Demand IT Service accommodates both small businesses and larger organizations that are seeking security and maintenance for their network. StepUpTechnology’s On Demand IT Service includes all of below IT services and access to StepUpTechnology’s experienced technology team.

PC Maintenance

  • Automated Scheduled Anti Virus Updates
  • Automated Scheduled Spyware Prevention and Deletion
  • Automated Temp File Deletion
  • Automate Patch Assessments & Updates
  • Comprehensive Tracking of All Software and Hardware on Each
  • Desktop/Laptop
  • Detailed & Comprehensive Reports for Inventory & Preventative
  • Maintenance Activities

Server Maintenance

  • Automated Daily Maintenance
  • Database Size Monitoring
  • Message Queue Monitoring
  • Event Log Monitoring
  • Service Monitoring
  • Security Patch Management
  • Service Pack Management
  • Core Health Monitoring

On Demand IT Service

  • On Demand IT Service
  • Live Help Desk Support
  • Network Support and Administration
  • Strategic Planning and Guidance
  • Hosted Solutions (email, backup, spam filtering)
  • Onsite Support and Projects
  • Custom Development
  • Disaster Recovery Planning

 

Call us today at (208) 855-9100 for service.